Smart Import Solutions, as the owner of www.pepper-jobs.eu, guarantees that the items to be delivered meet the usual requirements and standards that can be imposed on them and are free of any defects.
All our products have a 3-year Carry-in warranty * on manufacturing defects. Not quite sure if the defect of your product is covered by the warranty conditions? Please contact us [email protected]
If the product that you have bought from us has unexpectedly become defective, you can rest assured that we will solve this for you. We follow the law regarding consumer rules. Also outside of the factory warranty.
Carry-in guarantee: we ask you to return the defective product to us. In this case the product is repaired at Smart Import Solutions or at an external repairer.
This warranty does not apply:
(1 )To consumable parts, such as batteries, unless failure has occurred due to a defect in materials or workmanship.(2) To cosmetic damage, including but not limited to scratches, dents and broken plastic on ports. (3) To damage caused by use with another product. (4) To damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause. (5) To damage caused by operating the Pepper Jobs Product outside Pepper Jobs published guidelines. (6) To damage caused by service (including upgrades and expansions) performed by anyone who is not certified. (7 )To defects caused by normal wear and tear or otherwise due to the normal aging of the Product. (8) If any serial number has been removed or defaced from the Pepper Jobs Product. (9) B2B with discount or without obtain standard 2 year warranty. (10) all XtendTouch (XT1310F XT1610F (V2) PRO etc) and XtendViz (XV1610V) portable screens are guaranteed for 2 years.
* B2B standard 2 year warranty